Networking and Audio Visual Cable Support Specialist

Core Requirements

• U.S. Citizen with an active DoW Secret Clearance.
• Must have a BA/BS Degree or an AA in computer science or information technology with two (2+) additional years of experience.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime.
• Familiarity with copper and fiber cabling standards, color codes, and cable testing procedures.
• Experience supporting audiovisual systems (projectors, video conferencing, display setups).
• Ability to interpret technical drawings, wiring diagrams, and floor plans.
• Knowledge of network management and monitoring software tools.
• Understanding of network communications in multi-protocol environments.
• Proficiency with Microsoft Office products.
• Five (5+) years of relevant experience working in an IT enterprise network or AV cabling infrastructure.
• Information Technology Infrastructure Library (ITIL) v4 certification
• Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform.
• Experience creating and modifying documentation for technical processes and procedures.
• Experience working in a Department of Defense (DoD) environment.
• A problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.